These two support package options give us the best opportunity to act quickly and effectively to resolve all of your IT problems.
REMOTE SUPPORT
Remote support allows us to take control of your computer or server from a remote location and resolve the issue, whilst implementing measures to prevent the issue re-occurring in the future where possible. This means we are usually able to resolve the issue quickly and efficiently.
ON-SITE SUPPORT
On-site support allows us to provide you with our experienced technical engineers for short-term or longer contracts, depending on your requirements. We have the capacity to run your IT department or become part of it - we are able to accommodate most requests.